Evidence of a grisly crime allegedly turned up on Facebook last week when, police say, a Texas man killed his girlfriend and posted pictures of her body to the social media site. To make matters far worse, Facebook allegedly did not remove the image for 36 hours.

The victim’s mother reported the crime after seeing the disturbing image on Facebook, and her relatives asked Facebook to remove the post. The picture was not available for the public to see, but all of the victim’s friends and family could.

“I did ask them to remove it several times,” the victim’s sister told The Daily Dot. “They told me I could block Jennifer if I didn’t like what she posted and gave me other similar options.”

Facebook tried to explain itself in a statement, though it didn’t exactly apologize for the error.

“We remove graphic images when they are shared to celebrate violence,” a Facebook spokeswoman said. “As soon as it was clear what the facts were behind this photograph, we removed it.”

Facebook wants to improve its public image when it comes to protecting user privacy. However, too often the site has trouble just policing itself.