Facebook, in its infinite wisdom, created this folder to automatically sort the messages you receive that they deem to be spam or not important due to a lack of connections to you. They committed a similar act when ‘Smart Lists’ were introduced. Users were none too pleased to find that Facebook had added friends to certain lists based on their previous interactions and relationships.
I checked my folder, and luckily, the only thing I had missed were messages from Facebook Pages that I have ‘liked.’ I missed a few webinar invites and event notifications. Not a huge deal in the grand scheme of things, but it would have been nice to know the ‘other’ tab exists.
This whole incident came to light when a Slate reporter received a message from someone who found her lost laptop. Due to the fact that there was no connection between the two Facebook users, the message was sorted to the ‘Other’ inbox. Of course she was outraged that she didn’t receive the message in a timely manner. Upon further investigation, she discovered that both she and her colleagues had missed other important messages.
So, what can you do to make sure something like this doesn’t happen to you in the future? To make a long story short, the only remedy is to check the ‘Other’ message tab often. You can’t set up your account to receive email notifications for messages sorted to this Social Inbox.
It’s really easy to check to see if you have missed any important messages. Just Click the ‘Messages’ link located at the top of the left hand column. This will take you to the main Messages page. All you do now is click on the ‘Other’ link at the top of the page:
Have you missed any important messages?
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