Have you Overlooked your ‘Other’ Facebook Messages?

December 10, 2011

in Internet Safety & Privacy

messages_iconMany Facebook users are unaware of their “Other” Facebook Messages inbox.

Facebook, in its infinite wisdom, created this folder to automatically sort the messages you receive that they deem to be spam or not important due to a lack of connections to you. They committed a similar act earlier this year when ‘Smart Lists’ were introduced. Users were none too pleased to find that Facebook had added friends to certain lists based on their previous interactions and relationships.

I checked my folder and was pleased to find that the only thing I had missed were messages from Facebook Pages that I have ‘liked.’ I’ve missed a few webinar invites and event notifications. Not a huge deal in the grand scheme of things, but it would have been nice to know the ‘other’ tab exists.

This whole incident came to light when a Slate reporter received a message from someone who found her lost laptop. Due to the fact that there was no connection between the two Facebook users, the message was sorted to the ‘Other’ inbox. Of course she was outraged that she didn’t receive the message in a timely manner. Upon further investigation, she discovered that both she and her colleagues had missed other important messages.

So, what can you do to make sure something like this doesn’t happen to you in the future? To make a long story short, the only remedy is to check the ‘Other’ message tab often. You can’t set up your account to receive email notifications for messages sorted to this Social Inbox.

It’s really easy to check to see if you have missed any important messages. Just Click the ‘Messages’ link located under “Favorites”.  This will take you to the main Messages page. All you do now is click on the ‘Other’ link at the top of the page:

other_messages

Have you missed any important messages? Let us know in the comments below.



Recommended Resources

PRIVATE WiFi® is a Personal VPN that encrypts everything you send and receive. Don’t access Facebook from a public WiFi hotspot without it.


BitDefender Safego is a Facebook application you can install that will scan your News Feed and help keep you safe from scams on Facebook.

SocialSafe helps you to create your library of you. It’s the safest place for your online life. Downloaded to your computer, auto organised and instantly searchable. Supports most major social networks.

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