Blogger Polly Mosendz of The Wire wrote this week about how her Facebook account password was compromised, along with about 5 million other passwords, on a Russian Bitcoin forum. Someone in Indonesia tried to use the information to access her account, but Facebook blocked it and notified her of the site’s protective measures. Problem solved. Except when Mosendz logged back in, she was confronted with a weird privacy survey from Facebook.
Some of the strange things the site asked her included rating, from “Strongly Disagree” to “Strongly Agree,” whether “Facebook cares about you,” “Facebook is trustworthy,” and “My Facebook account is secure.” Mosendz also notes that Facebook gives users no option to go back once they’ve selected an answer, and her attempts to reach Facebook and figure out where this data was going were met with silence.
“Facebook is skewing their own results with the timing of this survey,” she wrote. “Of course their users are more likely to feel trusting of them right after the company protected them from a hack.”
Since Facebook is a publicly traded company with many influential investors, it makes sense that the site would go to new lengths to collect user feedback and figure out how they’re regarded. However, Facebook being Facebook, their privacy practices are still frustratingly difficult to figure out.