According to a report this week in The Guardian, Facebook content moderators have called on the company to let them do more to remove posts praising or supporting the Russian military’s actions in Bucha, Ukraine.
About a month ago, evidence emerged that various war crimes had been committed in the Kyiv suburb. However, according to some of Facebook’s moderators, the social media giant has not yet flagged it as an “internally designated” incident. That functionally restricts how these moderators can handle this content, and it has forced them to leave up some posts that they feel is offensive or wrong.
“It’s been a month since the massacre and mass graves in Bucha, but this event hasn’t been even designated a ‘violating event’, let alone a hate crime,” one anonymous Facebook content moderator told The Guardian. “On that same day there was a shooting in the US, with one fatality and two casualties, and this was declared a violating event within three hours.”
The moderator went on to add that because the issue isn’t as close to American users, they suspect the company doesn’t care about it as much. Of course, Facebook has strongly denied these claims and said that it is providing additional guidance to moderators about this issue. But regardless, it’s obvious the company has a lot more work to do to improve its response.
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