In recent years, Facebook has been bombarded virtually constantly with privacy and content moderation scandals. From the Cambridge Analytica data breach scandal onward, the company has suffered hit after hit in the court of public opinion. And according to a new poll from journalist David Gewirtz, Facebook’s poor reputation has led to an almost shocking level of distrust among users.
To measure how much users trust tech companies, Gewirtz conducted an informal Twitter poll. He asked users who they trusted least among Microsoft, Google, Amazon, and Facebook. The results were a landslide, with an astounding 76.9% of respondents naming Facebook.
“In all the polls I’ve ever done, I’ve never seen one where one answer so completely dominated the others,” Gewirtz wrote. “Even Google, which has turned its earlier motto of ‘Don’t be evil’ into some sort of self-parody, and whose entire business model is sucking up your information so you can be advertised to, is vastly less distrusted than Facebook.”
After all of its missteps, it’s no surprise that Facebook has lost a significant amount of user trust. While the company certainly hasn’t been hurt financially by this, it likely will need to do some damage control if it wants to continue growing into the future.
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