Facebook loves to tout all the ways it has improved its content moderation process over the past several years. The company has built out its artificial intelligence, hired thousands more moderators to review flagged posts, and more. However, according to a recent report from Amnesty International UK, the company still isn’t doing enough to help women who report harassment and abuse on the platform.
“Time and time again we hear social media companies making pledges that they will do better, but their efforts have not been good enough,” a spokesperson for Amnesty International told The Guardian. “Women are still feeling silenced to speak out online for fear of abuse.”
The report details cases of women who received offensive or graphic images, had their private photos posted without their consent, and got messages that made them fear for their safety. And according to the report, 52 percent of women who flagged this kind of content were either ignored or told that it did not violate Facebook’s community standards. Additionally, 54 percent said they didn’t trust Facebook’s handling of abuse, and 72 percent said the company needed to hire more moderators to deal with complaints.
Facebook may be making improvements in how it handles these issues, but if this report is any indication, the situation is still pretty dire for the social media giant.
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