Facebook loves to tout the power of artificial intelligence to solve its many problems. However, its own algorithm is often the thing that gets the company in the most trouble. For instance, according to a recent report from the watchdog group Tech Transparency Project (TTP), Facebook’s algorithm is still auto-generating pages for extremist groups, militias, and terrorist organizations in violation of its own policies.
Any time a Facebook user posts a job title, business, organization, interest, or location that doesn’t already have an official page, the company automatically creates a new page for it. However, that feature also has created many pages for extremist groups such as the Proud Boys that remain active on the platform for months.
“Are Facebook’s detection systems really as good as they claim, if their own systems where these explicit terms and groups are banned are actually creating pages for them?” TTP director Katie Paul said. “How can we trust what they say about safety and security when Facebook doesn’t just fail to remove, but actually creates extremist content?”
Multiple advocates and groups have called attention to this problem for years, which begs the question: why has Facebook still not done enough to stop it?
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