After countless scandals and privacy failures, many Facebook users have lost trust in the social media giant. And, according to a new report from BuzzFeed News, so have the company’s employees.
This week, Facebook revealed the results of an internal “Pulse Survey” taken by more than 49,000 employees. The poll is meant to measure how employees feel about Facebook, and where the company can improve. And the results were astounding. Only 51% of respondents said they believe Facebook is having a positive impact on the world — down 23% from the company’s last survey in May. Meanwhile, only 56% had a favorable opinion of Facebook’s leadership compared to 76% in May.
For its part, Facebook tried to put a positive spin on the numbers by talking about how much it has improved security around the election, while focusing on a few smaller areas for improvement.
“Top constructive themes from comments mention decision-making related to hate speech and misinformation on our platforms, and concerns that leadership is focusing on the wrong metrics,” a Facebook human resources leader wrote in explaining the results.
No matter how Facebook wants to explain it, these are shockingly bad numbers — and further proof that the company needs to do much more to win back trust.
The Choice of Tech Experts Worldwide. Try 90 days free of Bitdefender and experience the highest level of digital safety.
Surf the web truly incognito. Try Bitdefender Premium VPN, the ultra-fast VPN that keeps your online identity and activities safe from hackers, ISPs and snoops.