Facebook received intense criticism in March after footage of a mass shooting at a Mosque in New Zealand was streamed on the company’s live video platform. The public pressure was so intense that Facebook was forced to issue a rare backtrack, with COO Sheryl Sandberg penning an open letter to New Zealand users vowing to do better. However, according to a report this week in CNN Business, there are still versions of the video circulating on Facebook and Facebook-owned Instagram.
In her mea culpa, Sandberg promised that Facebook would begin “exploring” restrictions on Facebook Live, and that the company would invest in technology to identify edited versions of violent videos and images to prevent them from being re-shared. However, one expert expressed skepticism that technology alone will be capable of solving this issue.
“The problem is that their hashing technology doesn’t work the way it is supposed to,” Dartmouth professor and digital forensics expert Hany Farid told CNN Business. “When Facebook tells you that artificial intelligence is going to save them and us, you should ask how that is if they can’t even deal with the issue of removing previously identified content.”
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