Facebook scammers always seek to capitalize on topics in the news to trick users into forking over money, and Taylor Swift’s record-breaking Eras Tour is certainly no exception. According to a report this week from the BBC, many Facebook users in the UK have had their accounts hacked and used to sell fake Swift tickets to unsuspecting friends and family. To make matters worse, these users say that Facebook has done next to nothing to stop the scams or help them regain their accounts.

“I’m absolutely powerless. I don’t particularly want to use Facebook ever again,” one hacking victim told the BBC. “I think they have a responsibility to take action quickly. It’s obviously a scam. They’ve had multiple complaints about it.”

“It’s upset me quite a bit that I’ve not been able to stop this happening, and that Facebook hadn’t responded to me, despite quite a lot of effort,” another said. “Lots of hours have been spent trying to rectify it. But I feel like they’re obviously such a big company that they just don’t care about this sort of stuff.”

Facebook has faced a ton of pressure in the UK from advocacy groups and financial institutions to crack down on fraud. However, as this case illustrates, the social media giant doesn’t seem to be listening.

Recommended Resources

Choose what the experts use: award-winning cybersecurity you can trust and rely on.

Surf the web truly incognito. Try Bitdefender Premium VPN, the ultra-fast VPN that keeps your online identity and activities safe from hackers, ISPs and snoops.

System Mechanic 14 – Make your computer run like new. Winner of 200+ Editor’s Choice awards!