Facebook has had a difficult time through the years proving it knows what to do with controversial content. That’s why, according to the company’s head of policy, Nick Clegg, Facebook plans to set up an “independent” oversight board that will hear users’ appeals when they think the company got a censorship decision wrong.
According to Clegg, Facebook supports new “rules of the road,” and wants to advocate for regulation instead of fighting against it.
“At the end of the day there is something quite uncomfortable about a private company making all these ethical adjudications on whether this bit of content stays up or this bit of content gets taken down,” Clegg said. “And in the really pivotal, difficult issues… we’re setting up an independent oversight board where users and indeed Facebook will be able to refer to that board and say well what would you do? Would you take it down or keep it up?”
However, critics accused the company of simply looking for a way to deflect blame and protect it from consequences. And while that’s almost certainly true, it’s also a fact that, when it comes to policing content, Facebook needs all the help it can get.
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