Facebook Is Wrongly Marking Legitimate Coronavirus Articles As Spam

Facebook recently announced that because of the coronavirus, it would have to send many of its content moderators home to work. As a result, the social media giant warned that it may experience problems removing spam and other kinds of offensive content. Now, just a few days later, it would appear as though that’s exactly what’s happening — even as Facebook denies it.

This week, many users began to report that they couldn’t share links to legitimate news sources regarding the COVID-19 pandemic. Former Facebook executive Alex Stamos took to Twitter to blast the company for the issue.

“It looks like an anti-spam rule at FB is going haywire,” he wrote. “Facebook sent home content moderators yesterday, who generally can’t [work from home] due to privacy commitments the company has made. We might be seeing the start of the [machine learning] going nuts with less human oversight.”

For its part, Facebook denied that the issue had anything to do with its workforce or censorship of coronavirus-related content, and instead chalked up the problem to a simple bug.

“We’ve restored all the posts that were incorrectly removed, which included posts on all topics — not just those related to COVID-19,” Facebook vice president of integrity Guy Rosen wrote. “This was an issue with an automated system that removes links to abusive websites, but incorrectly removed a lot of other posts too.”

While this is almost certainly a glitch in Facebook’s system, it’s yet further proof that the company has way too much control over the flow of information online.




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