Last week, the popular telecommuting app Zoom landed in hot water when it was revealed that it was sending its users’ data to Facebook without their knowledge. Now, just a few days later, the company has done a complete turnaround, and has promised to ensure that this kind of data sharing “does not happen again.”
According to Zoom, the data it was transferring to Facebook included IP addresses, device time zones and languages, device models and carriers, and more. However, it thankfully did not include information about meeting notes or individual participants.
“Our customers’ privacy is incredibly important to us, and therefore we decided to remove the Facebook SDK in our iOS client and have reconfigured the feature so that users will still be able to log in with Facebook via their browser,” Zoom founder Eric Yuan wrote in a blog post. “We sincerely apologize for the concern this has caused, and remain firmly committed to the protection of our users’ privacy. We are reviewing our process and protocols for implementing these features in the future to ensure this does not happen again.”
With so many people suddenly working from home, Zoom’s data sharing represented a potential boon for Facebook. And while it’s problematic that this occurred in the first place, Zoom should be commended for acting so quickly to address the problem.
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